Everything included in
Sales & Catering
Event Enquiry Management
Log and track every event enquiry — weddings, corporate events, birthdays. Follow-up reminders keep your sales team on track.
Hall Booking & Availability
Visual hall availability calendar. Prevent double bookings across multiple function rooms and outdoor spaces.
Menu & Package Configuration
Create standard and custom menus for different event types. Per-head pricing, set menus and a la carte options all supported.
Advance Deposit Collection
Collect and track advance payments with automatic receipt generation. Outstanding balance tracked throughout the event lifecycle.
Catering & Staffing Plan
Plan F&B requirements, staffing and equipment for each event. Linked to material management for automatic stock reservation.
Event Order Sheet
Comprehensive event order sheets with all details — menu, setup, AV requirements, timeline — shared with all departments.
Event Billing & Invoicing
Final billing with itemised charges — food, beverages, hall rental, AV, decoration — with GST calculation.
Feedback Collection
Post-event feedback from event organisers — identify strengths and areas for improvement.
Revenue Reports
Banquet revenue by event type, period and hall — essential for yield management and sales team performance tracking.
Corporate Account Management
Manage corporate clients who hold regular events — account history, preferred menus and billing to company account.
Commission Management
Track and pay commissions to event coordinators and agents — automated calculation based on event value.
Integration with PMS
Event guests can be linked to room bookings — one folio for accommodation and event charges.
What Sales & Catering does for your hotel
Never lose a banquet enquiry with systematic follow-up tracking
Prevent double bookings across all function spaces
Collect deposits efficiently and track outstanding balances
Coordinate F&B, housekeeping and AV through one event order
Accurate GST billing for all event types
Track banquet revenue and sales team performance
How hotels use Sales & Catering
Wedding Venue Hotel
Manage the full wedding journey — enquiry, site visit, menu tasting, advance deposits, day-of coordination and final billing.
Conference Hotel
Corporate event management with multiple breakout rooms, AV requirements, corporate billing and post-event reports.
Club & Banquet Hall
Manage weekly events, private parties and corporate bookings across multiple halls with automatic hall conflict prevention.
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