Privacy Policy

1. Who we are

Indus Technologies is an IDS Next Authorized Partner based in Bachupally, Hyderabad, Telangana, India. We provide FortuneNext 7.0 hotel ERP software implementation, training, accounting and support services to hotels, restaurants, resorts and clubs across India.

This Privacy Policy explains how we collect, use and protect your personal information when you visit www.indus-technologies.in or contact us through our website forms.

2. Information we collect

We collect information you provide directly to us when you:

• Fill in a demo request form — name, phone, email, property name, property type, city
• Submit a general enquiry — name, phone, email, subject and message
• Contact us through the contact form on our website
• Interact with our AI chat assistant

We also collect non-personal information automatically through Google Analytics — including pages visited, time on site, browser type and general location (city/country level). This data is anonymised and used only to improve our website.

3. How we use your information

We use the information you provide to:

• Contact you to schedule and confirm demo appointments
• Respond to your enquiries and questions
• Send you information about FortuneNext 7.0 and our services that you have requested
• Improve our website and services based on usage patterns

We do not sell, rent or share your personal information with third parties for marketing purposes.

4. Email communications

When you submit a form on our website, you will receive a confirmation email from info@indus-technologies.in. Our team will contact you using the phone number or email you provided. We do not send unsolicited marketing emails.

5. AI Chat assistant

Our website includes a Claude AI-powered chat assistant. Conversations with the chat assistant are processed by Anthropic (claude.ai). Please do not share sensitive personal or financial information through the chat. Chat conversations are not stored by Indus Technologies.

6. Cookies and analytics

We use Google Analytics (GA4) to understand how visitors use our website. Google Analytics uses cookies to collect anonymised data about your visit. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

7. Data security

We take reasonable steps to protect your personal information. Our website uses HTTPS encryption. Contact form submissions are sent via secure SMTP through Hostinger mail servers. We retain your contact information only as long as necessary to provide you with our services.

8. Your rights

You have the right to request access to the personal information we hold about you, ask us to correct inaccurate information, or request that we delete your information. To exercise these rights, contact us at info@indus-technologies.in or call +91 92468 78796.

9. Changes to this policy

We may update this Privacy Policy from time to time. The date at the top of this page indicates when it was last updated. Continued use of our website after changes constitutes acceptance of the updated policy.

10. Contact us

For any questions about this Privacy Policy or how we handle your data: