Housekeeping Management

Real-time Room Status Board

Live view of every room — occupied, vacant clean, vacant dirty, out of order, under inspection — updated instantly by housekeeping staff.

Task Assignment & Tracking

Assign rooms to housekeeping attendants automatically or manually. Track task progress from start to completion.

Mobile Housekeeping App

Staff update room status from their phones — no walkie-talkies, no phone calls to the front desk.

Lost & Found Management

Log, track and return guest belongings with full records. Reduces liability and improves guest trust.

Minibar Consumption Tracking

Log minibar items consumed per room. Charges post automatically to the guest folio during checkout.

Linen & Laundry Management

Track linen inventory, laundry counts and linen replacement — reduce pilferage and manage linen costs.

Maintenance Integration

Housekeeping staff can raise maintenance requests directly from the app — issues reach engineering without going through reception.

Supervisor Inspection

Supervisors inspect and approve rooms in the app before marking them as ready — quality control built into the workflow.

Deep Clean Scheduling

Schedule deep cleaning, periodic maintenance and room rotation — ensures every room gets thorough attention regularly.

Guest DND & Make-up Room

Respect guest preferences — DND and Make My Room requests from the PMS automatically update housekeeping task lists.

Housekeeping Reports

Daily productivity reports by attendant — rooms cleaned, time per room, pending tasks and exception reports.

Discrepancy Reports

Automatic alerts when housekeeping status doesn't match front desk status — catches sleepouts and skipper situations.

What Housekeeping does for your hotel

How hotels use Housekeeping